ARE YOU TALKING OR LISTENING?

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Becoming an effective Supervisor means using necessary speaking and writing skills. However, effective listening skills are equally as critical. Poor listening skills are a major impediment to communicating with your employees. It can block you in making informed decisions and understanding issues.   Effective listening does involve speaking, but it should be used to seek information, obtain feedback, or clarify what has already been said.

As a Supervisor, know when to close your mouth and open your ears!

 

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